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A small team that reads every message. WhatsApp is fastest during business hours, or DM us on Instagram anytime.

FAQ

Frequently asked questions

Does Noblekase sell directly from the website?

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Not yet. For now every product is sold through marketplaces (Tokopedia, Shopee, TikTok Shop, Lazada). Use the marketplace buttons on any product page to buy.

How long does shipping take?

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Shipping is handled by each marketplace. Orders through Shopee Express or Tokopedia Now! usually arrive within 1-2 days in major cities.

What is the warranty policy?

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Every Noblekase product carries a 12-month warranty against manufacturing defects. Claims are processed through the marketplace you bought from — just include the invoice.

Is there a physical store?

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Not yet. We focus on online distribution to keep prices competitive. A few products are on display at selected co-working partners.

How do partnerships and B2B work?

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For corporate orders, bulk gifting, or content collaborations — email halo@noblekase.co.id with the subject 'B2B Inquiry'.